Last Updated: [6/27/2024]

1. Introduction

At Stover Physical Therapy (“we,” “us,” or “our”), located in Southwest Oklahoma City/Moore, OK, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and protect your data when you visit our website (https://stoverpt.com/) or use our services. By accessing our website or using our services, you consent to the practices described in this policy.

2. Contact Information

Stover Physical Therapy PT Office Located In Southwest Oklahoma City/Moore, OK Oklahoma City, OK 73159 Phone: [Phone Number] Email: [email protected] Website: https://stoverpt.com/

3. Information We Collect

We collect various types of information to provide and improve our services:

3.1 Personal Information:

Name, address, phone number, email address
Date of birth and gender
Emergency contact information
Health insurance information

3.2 Medical Information:

Medical history and current health conditions
Injury or condition details related to your physical therapy needs
Treatment plans and progress notes
Medications and allergies
Referral information from other healthcare providers

3.3 Website Usage Data:

IP address and device information
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website addresses
Search terms used to find our website

3.4 Financial Information:

Payment card details (for billing purposes)
Insurance claim information

4. How We Collect Information

We collect information through various methods:

4.1 Direct Collection:

When you fill out forms on our website (https://stoverpt.com)
During in-person visits to our Southwest Oklahoma City/Moore location
During telehealth sessions
When you contact us via phone, email ([email protected]), or social media

4.2 Automatic Collection:

Through cookies and similar technologies on our website
Via analytics tools and server logs

4.3 Third-Party Sources:

From referring healthcare providers
From insurance companies

5. How We Use Your Information

We use your information for the following purposes:

5.1 Providing Services:

To deliver physical therapy services and personalize your treatment
To schedule and manage appointments
To process insurance claims and payments

5.2 Communication:

To send appointment reminders and follow-ups
To provide information about your treatment plan
To respond to your inquiries and requests

5.3 Improvement of Services:

To analyze and improve our website (https://stoverpt.com/) and services
To develop new services and features

5.4 Marketing (with your consent):

To send newsletters and health-related information
To inform you about special offers or events at our Southwest Oklahoma City/Moore location

5.5 Legal and Regulatory Compliance:

To comply with applicable laws and regulations in Oklahoma
To respond to legal requests and prevent fraud

6. How We Protect Your Information

We implement various security measures to protect your data:

6.1 Technical Measures:

Encryption of sensitive information in transit and at rest
Firewalls and intrusion detection systems
Regular security updates and patches

6.2 Organizational Measures:

Staff training on data protection and privacy
Access controls and authentication procedures
Regular security assessments and audits

6.3 Physical Measures:

Secure, access-controlled facilities in our Southwest Oklahoma City/Moore location
Proper disposal of physical documents containing personal information

7. Sharing Your Information

We may share your information with the following parties:

7.1 Healthcare Providers:

Other medical professionals involved in your treatment
Laboratories or diagnostic centers

7.2 Insurance Companies:

For billing and claims processing purposes

7.3 Service Providers:

IT and software providers
Payment processors
Email and communication services

7.4 Legal Authorities:

When required by law, court order, or government regulation in Oklahoma

We do not sell your personal information to third parties for marketing purposes.

8. Your Rights and Choices

You have certain rights regarding your personal information:

8.1 Access and Correction:

You can request access to your personal information
You can ask us to correct inaccurate or incomplete information

8.2 Deletion:

You can request deletion of your data, subject to legal and ethical obligations

8.3 Opt-Out:

You can opt-out of marketing communications at any time

8.4 Data Portability:

You can request a copy of your data in a structured, commonly used format

To exercise these rights, please contact us using the information provided in Section 2.

9. Cookies and Tracking Technologies

9.1 Cookies:

We use cookies to improve your browsing experience on website and analyze website traffic. You can manage cookie preferences in your browser settings.

9.2 Types of Cookies We Use:

Essential cookies: Required for website functionality
Analytics cookies: Help us understand how visitors use our site
Preference cookies: Remember your settings and preferences

9.3 Third-Party Cookies:

Some third-party services may place cookies on your device. Please review their privacy policies for more information.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will post the updated policy with a revised “Last Updated” date. We encourage you to review this policy regularly.

12. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of Oklahoma. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Oklahoma City, Oklahoma.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.